Journal · Our Story

Why we make every piece to order, and why it matters

At Glasaje, every piece is made to order in Melbourne. Not almost every piece. Every piece. Here is why we do it this way — and why it makes a difference to you.

What made to order actually means

Made to order means your piece does not exist until you place your order. We do not hold stock. We do not produce to a forecast. When you order a ring or a necklace from Glasaje, our Melbourne team starts making it — specifically for you.

Why we choose this model

Three reasons. First, quality. Every piece gets the attention it deserves. There is no pressure to rush production to meet a warehouse schedule. Second, sustainability. We produce only what is needed — no excess, no unsold stock, no waste. Third, connection. You are not buying a piece that was sitting in a box. You are ordering something made for you.

All Australian, always

From design to setting to final polish, everything happens in Australia. Even the stones we use are sourced locally. We keep production here to support local makers, maintain quality oversight, and ensure every detail is right. Glasaje holds the Australian Made & Owned certification — independently verified.

Sustainability by design

By making only what is ordered, we avoid overproduction — one of the jewellery industry’s biggest sources of waste. No stockpiles. No discount racks. No pieces made that nobody wanted. It is a slower model, and a better one.

How long does made to order take?

Because we make everything to order, production takes 5 to 8 business days. Once your piece is ready, it ships via Australia Post — fully insured, tracked, and with signature required on delivery. Full shipping details here. Shipping is always free across Australia.

Frequently asked questions

What does made to order jewellery mean?

Made to order means each piece is produced after your order is placed, rather than being pre-made and held in stock. At Glasaje, this means your ring or necklace is crafted specifically for you by our Melbourne team, using recycled gold.

How long does made to order jewellery take?

At Glasaje, production takes 5 to 8 business days. You will receive tracking once your piece ships via Australia Post.

Is made to order jewellery better quality?

Generally yes. Made to order production allows more attention per piece compared to mass production. At Glasaje it also means we use recycled gold rather than holding pre-alloyed stock, giving us tighter control over materials.

Can I cancel a made to order jewellery order?

Because production begins shortly after your order is placed, cancellations may not always be possible. Contact us as soon as possible if you need to make a change and we will do our best to help.