Shipping policy
Production & Shipping Information
Christmas delivery
Our cut-off for guaranteed Christmas delivery is 15 November 2026. Orders placed from 15 November onwards can't be guaranteed to arrive before Christmas. We'll still make and ship every order as quickly as we can. If you need a piece by a particular date, please contact us before ordering and we'll let you know what's possible. Our online gift voucher is delivered instantly by email.
Made to Order in Melbourne
At Glasaje, we are committed to creating high-quality jewellery with care and precision. All our pieces are made to order in Melbourne, allowing us to maintain the highest standards of craftsmanship. Ordering in advance ensures your jewellery arrives when you need it and meets the expectations you deserve.
Production & Shipping Information
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Production Times:
- Rings & Earrings: 7–15 business days
- Necklaces & Bracelets: 10–20 business days
- Each item undergoes careful crafting, finishing, and quality checks. Production can take longer for more intricate designs.
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Shipping:
- Domestic: 2–5 business days once your piece is finished
- Complimentary shipping within Australia
- For international rates, use the Australia Post Calculator (postcode: 3000).
- Fully insured with tracking and signature on delivery
- Tracking: Provided once your order is dispatched
Need Some Help?
Our team of Glasaje jewellery experts is here to assist with any questions or concerns. Contact us and we’ll be happy to help.
Craftsmanship Details
All Glasaje products are thoughtfully made to order in line with our values. Each piece is crafted with care and attention to detail to ensure it meets our quality standards. By making items to order, we can guarantee a piece you will treasure for years to come.
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